Customs Broker (CHA) Software
Customs Filing Without the Manual Work.
Still filing on your customs portal separately, chasing documents in emails, and checking job status in registers?
ShippEasy brings everything into one place. File EGM and IGM, manage shipping bills, track customs examinations, and stay on top of every job from one simple system. It is simpler and faster to run. See how much easier your day can be with ShippEasy.
A Day in a Customs Broker's Office.
Before and After ShippEasy.
File Customs Documents Without Ever Leaving ShippEasy.
This is the single biggest time drain for every customs broker. The job data is already in your system, but you still have to open the customs portal separately, enter the same details again, wait for the acknowledgement, and then update your records manually.
ShippEasy's native customs integration removes that extra work completely. Your existing job data flows straight into the filing, acknowledgements come back automatically, and job status updates inside ShippEasy in real time. Your team stays in one system from start to finish.
Key capabilities:
- Direct customs filing from within ShippEasy
- EGM generation and submission
- IGM generation and submission
- Real-time acknowledgement and status updates back into the job
- Filing error alerts so nothing gets missed
- Filing history per job for audit and reference
ShippEasy Files Your EGM and IGM on Time.
Export General Manifest (EGM)
EGM filing should be simple because the required data is already in your job file. Vessel details, container numbers, cargo description, and shipper information already exist inside ShippEasy. The system pulls everything together, generates the EGM, and files it through ICEGATE without extra data entry. Your team avoids manual preparation, reduces errors, and never has to rush at the last minute before the vessel sails.
Key capabilities:
- EGM auto-generation from job data
- Direct filing through customs integration
- Filing deadline alerts per vessel departure
- EGM status tracking per job
- Amendment management if details change
Import General Manifest (IGM)
IGM has to be filed before the vessel arrives. If it is delayed or filed incorrectly, your client’s cargo can be held up the moment it reaches port. ShippEasy tracks vessel schedules and starts the IGM workflow early, giving your team enough time to file accurately and avoid last-minute delays.
Key capabilities:
- IGM generation from import job data
- Filing deadline tracking tied to vessel arrival schedule
- Real-time IGM status from customs portal
- Line number and BE linking
- Amendment filing if vessel details change
ShippEasy Prepares Your Shipping Bills When You Need Them.
Exporters expect shipping bills to be accurate and ready fast. A delay or error can hold up the entire export.
ShippEasy creates shipping bills from the job data already in your system, pulling details like exporter, invoice, commodity, HSN code, port of loading, and destination automatically. Your team only needs to review, confirm, and file.
Key capabilities:
- Shipping bill generation from existing job data
- HSN code and commodity management
- Let export and factory stuffing shipping bill support
- Shipping bill number tracking and status updates
- Document linking between the shipping bill and related job documents
ShippEasy Alerts Your Team the Moment Examination Is Ordered.
When customs orders an examination, delays become expensive fast. If your team finds out late, cargo sits, detention starts, and clients start calling.
ShippEasy logs the examination order as soon as it comes in and alerts the right team members immediately. Every milestone stays updated inside the job, from examination date and result to out-of-charge, while clients can track status on the portal without calling your office.
Key capabilities:
- Customs examination order logging and team alerts
- Examination date and officer tracking
- Examination result recording
- Out of charge milestone tracking
- Duty assessment and payment tracking linked to outcomes
- Client visibility via portal
Live Examination Tracker
ShippEasy Connects with the Systems Customs Brokers Use Every Day.
ULIP Integration
ShippEasy pulls real-time vessel-tracking and cargo-movement data from ULIP, so your team gets accurate updates from government sources without checking separate portals.
ODEX Integration
ShippEasy connects with ODEX to handle shipping document exchange through a standardised and trackable channel, replacing scattered emails and follow-up calls.
EDIFACT Support
ShippEasy supports EDIFACT messaging, helping your team exchange data with shipping lines and ports in a structured, accurate, and fully digital format.
ShippEasy Tracks Every Client and Every Job in One Place.
A busy customs broker handles multiple active jobs across different clients, vessels, deadlines, and examination stages. When this is managed through registers and spreadsheets, important updates can be missed.
ShippEasy gives your team a complete job list with status visible at a glance. Filter by client, filing status, examination status, or deadline, and know exactly what needs attention today and what is already on track.
Key capabilities:
- Complete job list with real-time status
- Client-wise job history and reporting
- Deadline tracking per job with alerts
- Document tracking per job, what has been filed, what is pending
- Team task assignment per job
- Audit trail for every action taken on a job
ShippEasy Calculates Duty Correctly and Tracks Payment in One Place.
Duty calculation mistakes can become costly fast. A wrong HS code, valuation, or duty rate can lead to demand notices or delayed cargo release.
ShippEasy calculates duty using the job data already in your system, reducing manual errors. Once duty is assessed, payment tracking stays inside the same job file, so your team can instantly see what is paid, pending, or overdue without maintaining a separate register or chasing clients for updates.
Key capabilities:
- Duty calculation linked to job and commodity data
- Duty assessment recording post customs examination
- Payment status tracking per job
- Duty payment confirmation and document linking
- Outstanding duty alerts per client
- Duty reconciliation reports for audits
See How ShippEasy Works for a Customs Broker Operation Like Yours
We will walk you through exactly how customs filing, document management, and job tracking work inside ShippEasy.